Reference

How naga356 Handles Your Personal Data

When you open an account with us and link a wallet like DANA, OVO, or GoPay, we collect certain information to keep your account running and your transactions secure.

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard security practices to the data we hold — encrypted connections, access controls on internal systems, and session tokens that expire when you log out. Here is a plain breakdown of the four areas that matter most to your privacy on this platform.

Cookies and Session Tracking We use cookies to keep your session active across page loads and to remember your preferred wallet — DANA, OVO, or GoPay — so you do not re-enter it on every visit. You can clear cookies through your browser at any time.

Payment Data Handling Transaction data tied to DANA, OVO, and GoPay is passed only to the payment processor completing that transfer. We do not store full wallet credentials on our servers; only the transaction reference is retained.

Account Security and Verification Your account is protected by a login OTP sent to your registered mobile number. Any request to change your email or phone triggers a secondary verification step before the change is applied.

Data Retention and Deletion We keep account data for as long as your account is active and for a period after closure as required under applicable local rules. Once that period ends, data is deleted from live systems. Submit a deletion request via live chat or email.

Data We Collect and Why We Use It

naga356 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you create an account — your name, email address, phone number, and the payment method you choose, whether that is DANA, OVO, or GoPay. When you make a deposit or withdrawal, we log the transaction reference, the wallet

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used, and the amount, so we can resolve any dispute quickly. We also collect device information — your browser type, operating system, and session data — to keep your account accessible across mobile and desktop without you having to re-verify every time. Players in Yogyakarta and
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elsewhere in Indonesia access the same secure session environment. We use this data to process payments, verify your identity, and respond to support requests. We do not sell your personal data to advertisers or unrelated third parties. Some data is shared with payment processors — specifically
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the rails that handle DANA, OVO, and GoPay transfers — only to the extent needed to complete your transaction. Retention periods follow applicable local law and our internal policy; you can request deletion of your account data at any time by contacting our support team directly.
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Availability of certain features depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your data, want to request a copy of what we hold, or need something corrected or removed, our support team handles privacy requests directly. Reach us through live chat inside your account, by email at the address shown in your account settings, or through the help centre linked in the footer. We aim to respond to privacy-related requests within a reasonable timeframe in line with applicable local rules.

Team online

Live Chat

Open your account dashboard and start a chat session. Our team can pull up your data record and handle correction or deletion requests directly from that screen.

Email Support

Send your privacy request to the email address listed in your account settings under Help. Include your registered phone number so we can verify your identity quickly.

Help Centre

The help centre in the site footer has a dedicated privacy section. You can submit a formal data request form there without needing to log in first.

Frequently Asked Questions About Your Privacy

These are the questions we get most often about how we handle personal data. If yours is not here, reach out through live chat or the help centre.

We collect your name, phone number, email address, and the payment method you register — DANA, OVO, or GoPay. We also log device and session data to keep your account accessible on mobile and desktop.

We do not store your full wallet credentials. Only the transaction reference generated by the payment processor is kept, so we can match your deposit or withdrawal to your account record if needed.

Yes. Contact our support team via live chat or email with your registered phone number. We will compile and send you a copy of the data we hold on your account within a reasonable period.

Send a deletion request through live chat or the help centre form. We will verify your identity, close the account, and remove your data from live systems once the required local retention period has passed.

We share data only with payment processors — the services that handle DANA, OVO, and GoPay transfers — and only to complete your transaction. We do not sell personal data to advertisers or unrelated external parties.

You have the right to access, correct, and request deletion of your personal data. Rights available to you depend on local law and eligible regions. Contact support to exercise any of these rights at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How naga356 Handles Your Personal Data

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Live Chat

Email Support

Help Centre

Frequently Asked Questions About Your Privacy

01 What personal data does naga356 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet data stored on your servers?

03 Can I request a copy of all the data you hold about me?

04 How do I ask naga356 to delete my account data?

05 Does naga356 share my data with third parties?

06 What are my rights under this privacy policy?

Privacy Policy

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